Design Engineering & Project Management
Quality
Quality Policy
It is the policy of ALP Engineering Ltd to provide our customers with a service which fulfils their specified requirements. To assist with this policy, we have prepared and implemented a Quality Management System which considers our organisational practise in compliance with the requirements of ISO 9001:2015, Certification of Approval by Lloyd's Register LRQA.
Our core principles are listed as follows:
- Full commitment of all personnel to delivering a high quality service. It is our intention to monitor and improve customer satisfaction levels through collecting feedback.
- Full commitment to continual improvement.
- Full commitment to meeting customer requirements within regulatory and statutory requirements.
- Full commitment to ongoing training and development of staff.
- Employees are rewarded for their valued contribution and compliance with company policy.
- System of appraisals and checks to ensure all work is completed to a consistently high standard.
- All staff acknowledge and follow our Quality Management System, associated procedures and policies as well recognising the importance of continual improvement.
This system defines the commitments of the company and our employees to ensure customer satisfaction. Our Quality objectives are set annually during management review meetings.
